Shipping Policy

Processing Time and Shipping Information

Processing Time:
Our store processes orders within 1-2 business days after receiving them. We aim to fulfill all orders swiftly, typically within 24 hours. All orders in the United States are shipped via USPS and UPS.

Holiday Shipping Rates:
Please be aware that shipping rates may rise during the holiday season due to increased fees from USPS and UPS. We work hard to keep shipping costs as low as possible for our customers.

Standard Shipping Rates

• USPS Priority Mail (Estimated Delivery: 3-5 days) - $6.95 USD
• UPS Ground (Estimated Delivery: 2-3 days) - $8.55 USD

Free Shipping:
Enjoy FREE Shipping via USPS Priority Mail (Estimated Delivery: 3-5 days) on orders of $40.00 or more within the United States.

Sample Wax Melts:

• For orders of 1-9 (1oz) wax melts, shipping is $5.00 via USPS Ground.
• For 10 or more, enjoy Free Shipping.

International Shipping:
Rates start at $10.95, subject to change based on the delivery location.

Order Fulfillment

All orders are shipped in the sequence they are received. Once your order is fulfilled, you will receive a tracking number via email.

Please allow up to 7 business days for items to arrive. If your order does not arrive within this timeframe, please contact us.

For any shipping inquiries, feel free to reach out to us online HERE or email us at Info@CrazyKookyCandles.com. Don’t forget to check your SPAM folder for shipment confirmations!

Local Delivery Service

We now offer local delivery within a 22-mile radius of the 67337 zip code. This service is available for a minimum purchase of $19.95. If you’d like to use this service, please select the option at checkout.

Allow up to 24 hours for local delivery; in most cases, we can deliver SAME DAY! You will receive email notifications when your order is OUT FOR DELIVERY and when it has been DELIVERED. Packages will be left inside your mailbox or on your front porch, depending on accessibility.