Candle Care

We take great pride in our candles and their quality, which is why we ask that you follow our candle care guidelines when using them. These guidelines are specific to our candles and may differ from those of competitors, so please review the terms and conditions for more detailed information on how to get the most out of your purchase.

Following our candle care helps to ensure product quality + longevity. We highly recommend following each of the following steps:

• Trim your candle's wick to 1/4" or 5mm before each lighting or once your candle has cooled.
• Never attempt to trim a burning candle.
• Discard the snipped portion in the trash; never leave wick trimmings in your candle jar.
• The wick should always remain centered and away from the sides of the vessel.
• Allow the wax to melt to the edges of the jar during each burn to prevent tunneling.
• Once the candle's gone, we hope you'll re-use it. Clean it out and you've got a new planter or pencil holder – or whatever you want!

Safety first - because candles burn and contain a small flame, so we encourage following these commonsense rules of thumb:

• Never leave a candle burning unattended, near a draft, or in reach of children, pets or any objects.
• Never use a candle as a night light or while you may fall asleep.
• Don't burn your candle for more than 1- 2 hours at a time.
• Do not allow your wick to curl over, as this can create a larger than normal flame.
• Extinguish a candle if the flame becomes too high or flickers repeatedly.
• Stop burning your candle when only 1/4" or 5mm of wax remains.
• Do not pick up a burning candle or immediately after it's been blown out.
• Protect the surface underneath the candle no matter the material.

If you have any questions or would like additional information, please refer to our Terms of Service or contact us at info@CrazyKookyCandles.com and one of our customer service representatives will be happy to assist you.